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Showing posts from August, 2023

How To Save Time and Avoid Issues With Facebook Auto Reply

Facebook auto reply is the solution every busy social media marketer or swamped customer service agent needs. Automated responses on Facebook don’t just keep your customers informed and satisfied. They also ensure that nothing slips through the cracks and that your team is in the loop with every social interaction. Below, we’ll go over what Facebook auto reply is, how and when to automate your Facebook messages, and how to set up instant replies directly on Messenger or through a unified social media tool. Bonus: Get our free, fully customizable Customer Experience Strategy Template that will help you understand your customers and reach your business goals. What is Facebook auto reply? Facebook auto reply is an automated message that you can set up on your brand’s business Facebook page when someone messages you. Automated responses are triggered to send after certain actions are taken. For instance, if someone asks about your store hours, you can have an auto reply set

How to Boost Social Media Engagement: 8 Top Tips

Picture it: you’re on an expedition to find and photograph the rare mountain gorilla when suddenly, a band of them appear. Do you run straight for them, yelling with excitement? Maybe you try tossing them their favorite snacks. Or maybe you should try ignoring them entirely. This dilemma is basically what social media marketers face when trying to court the cautious creature that is social media engagement. That’s because social media engagement, like gorillas, can be extremely powerful. But, depending on its environment, engagement can also be an elusive beast, with marketers everywhere trying different baits to lure it out. If marketing is a jungle and engagement is an endangered species, consider us your guide to the wild ( British accent optional ). Today, we’ll show you the tactics successful marketers have used to feed, fatten, and grow social media engagement in its natural habitat. Bonus: Use our free engagement rate calculato r to find out your engagement rate 4 ways

How to Boost Engagement With LinkedIn Carousel Posts and Ads

The algorithm giveth and the algorithm taketh away. Such is the cycle of social media. After launching their native carousel post format in July 2022, LinkedIn recently announced their removal of it less than a year later. Why? Apparently because of user feedback that LinkedIn carousels (and link stickers and profile videos) weren’t hittin’ the mark for content creators on the platform. That’s a bit strange, considering LinkedIn carousels get 5 times as many clicks as any other post format . Don’t worry: there’s still a way to make LinkedIn carousel posts. It’s called the “LinkedIn document post” or “PDF post hack,” and it’s been around a lot longer than the actual LinkedIn carousel format. Here’s how to create LinkedIn carousel document posts and ads that get you noticed. Bonus: Download a free step-by-step guide to combining organic and paid social tactics into a winning LinkedIn strategy. What’s a LinkedIn carousel? A LinkedIn carousel is a content format that vi