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Social media intelligence (SOCMINT): A 2025 guide for marketers

There are 5.42 billion social media users in 2025. And people spend an average of more than 2 hours per day using social platforms. During that time, they create a huge amount of data. That data provides a real-time, unfiltered look at what they care about. Their conversations reveal how they feel, and what they want from the brands and organizations they deal with every day. Social media intelligence helps turn those billions of online conversations into actionable data. Better yet, it’s data you can use right now. Key takeaways Social media intelligence (SOCMINT) is the process of gathering and analyzing public social media data to support marketing, law enforcement, and policy development strategies. SOCMINT is a subset of open-source intelligence (OSINT) that focuses only on publicly available social media content, including posts, comments, bios, hashtags, and engagement data. Different professions use SOCMINT in different ways . Marketers track brand sentiment and tre...

Brand monitoring: The 2025 guide for real business impact

You’ve worked hard to build a focused message that tells the story of your brand. But your brand is not the only force driving that story. Every conversation about your brand shapes how people see you — whether you’re a participant in the conversation or not. Brand monitoring ensures you know where those conversations are happening and what’s being said. It’s more than a simple tally of mentions or engagements. Brand monitoring is a process that includes discovering, analyzing, and acting on rich data from across the web and beyond. Key takeaways Brand monitoring is more than just counting mentions. It’s the ongoing process of discovering, analyzing, and acting on what people are saying about your brand across all types of media, not just social. Brand monitoring pulls from a wide range of sources to give you a full picture of brand sentiment, competitive positioning, and consumer trends. This may include podcasts, forums, blogs, and news sites. A strong brand monitoring stra...

2025 real estate social media marketing: Tips + free template

Real estate social media marketing is about much more than posting pretty pictures and enticing videos to show off your new listings. Social media helps build your personal brand so you can showcase the real, unique value you bring to the home-buying and -selling process. (Not just the properties you have for sale right now.) Social media is the top tech tool for connecting real estate agents with quality leads. On this front, social far outpaces brokerage and realtor websites, MLS, and listing portals. Nearly all real estate agents in the U.S. (91%) are using social media in their businesses, and 70% said it has an impact. That’s great for the majority of agents, but what about that 21% who are using social and not seeing results? In this post, we’ll show you how to get strategic with your real estate social media use to drive real business results like: more leads and referrals stronger repeat client relationships and, yes, more activity on your listings, too. Key Takea...